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Card Manager – Debit

The Card Manager app gives you the ability to control your Lone Star National Bank debit card from your phone. With one touch, lock your card when you're not using it and turn it on instantly when you're ready to pay.

“Ondot provided us the plug-and-play solution we were seeking, and our customers absolutely love it.”
Kevin Pilgrim, Chief Information Officer, Lone Star National Bank

Lone Star National Bank

Lone Star National Bank (LSNB) is a premier financial institution headquartered in Texas, with over $2B in assets.  In 2013, the executive management at LSNB identified three key areas of concern they needed to address:

  • Rising fraud costs
  • Decreasing debit card margins
  • Stagnating debit card-holder base

LSNB addressed all of these challenges by licensing and implementing Card Control, Interactive Alerts, Self-Service and Fraud Watch modules of Ondot’s Mobile Card Services solution. The solution was up and running within one week of onsite work and delivered results beyond the team’s expectations in just six months.

Read the case study

Results at a glance

Increase in card base

13%

Increase in card use

54%

Increase in card spend

48%

Decrease in fraud

60%

As they tell it:

“Our customers love the Debit Card Manager application, and our adoption rate has been over twice our mobile banking application. It has increased our card usage, improved customer satisfaction and reduced the number of calls to our support center.
Edna De Saro, Senior Vice President and Marketing Director