A digital experience with a competitive edge.

You know to you need to compete on digital capabilities to grow your portfolio, but Card App does more than just put you at the forefront of digital experience. Because when it comes to your business, aligning with Ondot means more customer activity, more loyalty — and more for your bottom line.

So get the mobile card app that gives your on-the-go customers everything they need — and makes you their go-to financial institution.

Lower Operating Costs

One great way to lower operating costs? Raise the standard of your customers’ digital experience. Because when cardholders can help themselves, that helps your business as well. Here’s just a few of the ways Ondot drives higher satisfaction while reducing costs:

  • Reduce disputes and chargebacks, and get better data to help those investigations when they do happen.
  • Prevent customer frustration — no more long lines and hold times.
  • Allows you to spend more time on high value interactions that build customer relationships.

Here are two of the primary drivers that help you drive down costs:

Transaction EnrichmentEnsures customers recognize their transactions, which is the largest source of customer service calls for many issuers, leading to fewer disputes. And customers can contact the merchant directly about errors, leading to lower chargebacks.

Self ServiceCustomers can handle their own service issues like setting travel plans, reporting a card lost or stolen, filing a dispute, activating a card or adding an authorized user.

Increase Usage

It’s a proven fact: a great digital experience drives activity and higher customer lifetime value. Because when your customers have the power to do more — and do it instantly — they use their cards more (on average, 23% more). Ondot allows you to deliver real-time digital experiences including convenience, card controls, personalized offers and a rich understanding of their spending activity. All in a simple, purpose-built mobile app.

Increase Usage

It’s a proven fact: a great digital experience drives activity and higher customer lifetime value. Because when your customers have the power to do more — and do it instantly — they use their cards more (on average, 23% more). Ondot allows you to deliver real-time digital experiences including convenience, card controls, personalized offers and a rich understanding of their spending activity. All in a simple, purpose-built mobile app.


Grow Accounts

Digital capabilities are critical for customer growth: nearly 60% say they research a bank’s digital capabilities before opening an account. But with new competitors, such as tech giants entering payments, you need more than just features — you need experiences designed around convenience, transparency and control for everyday interactions. Card App gives your customers the experiences they demand so you can grow your business.

Digital Account OpeningSend a signal to customers that you have the digital experiences they seek with the ability to get a card quickly. Allow customers to complete the entire application in one sitting, reducing application abandonment. And mobile tools provide enhanced ID and eKYC to reduce account fraud.

Instant IssuanceInstant Issuance and Push Provisioning improves the likelihood of card activation and usage rate and drives digital top-of-wallet status.

Increase Loyalty

Growing new customers won’t drive growth if you can’t keep your current ones. Half of millennials say they would change financial institutions for a better digital experience. And Ondot provides a digital experience cardholders will swear by, both in everyday interactions, and key moments that drive loyalty or dissatisfaction. Explore how Ondot drives loyalty in moments that matter.

Increase Loyalty

Growing new customers won’t drive growth if you can’t keep your current ones. Half of millennials say they would change financial institutions for a better digital experience. And Ondot provides a digital experience cardholders will swear by, both in everyday interactions, and key moments that drive loyalty or dissatisfaction. Explore how Ondot drives loyalty in moments that matter.


Prevent Fraud

In today’s digital world, fraud is a serious problem for both cardholders and financial institutions. And to combat fraud, our Card App provides more control for your customers — and more data for you — leading to less fraud. In fact, an average of 25% less.

Real-time AlertsOn average, a stolen card is used 2.87 times before a cardholder notices fraud. Alerts allow customers to spot unauthorized use right away and lock their card before more fraudulent purchases can be made.

Better Fraud RecognitionClean merchant names and enriched transaction data, delivered in real time, allow for immediate recognition of legitimate or fraudulent purchases.

Real-Time LocationReduce uncertainty around out-of-pattern purchases by confirming the cardholder location at the time of purchase.

Lost/Stolen ProtectionInstantly lock a lost or stolen card and report it lost/stolen right away.

Card ControlsLet customers choose when and where their cards will work, reducing fraudulent purchases, particularly online or overseas.

Digital OnboardingReduces account and identity fraud with real-time location confirmation, identity check and live biometrics.

Optimize with Analytics

The most profitable portfolios make more money by optimizing every part of their business. Make better and faster decisions, target cardholders for upgrades, optimize cross-sell, drive portfolio profitability and much more.

  • Understand your customers like never before, allowing you to drive meaningful segmentation and action for your customers.
  • View spending patterns by location, time, merchant category and more to inform better decision making and target the right offers to every customer.
  • Insights are provided in real-time, allowing you to react to potential fraud events (such as data breaches), seasonality and changing economic conditions.
  • Access all your data and insights in one place through Ondot’s Management Console.

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