Digital Engagement

Reinvent Value with Customer Centricity

WELCOME TO THE WORLD OF ONDOT DIGITAL ENGAGEMENT

Digital Engagement enables card issuers to add value to their relationship with the cardholder, increasing loyalty and promoting top of wallet positioning. You can initiate conversations with cardholders in real-time based on key attributes.

  Location

                                                                 

  Purchase History

                                                                 

  Current Actions

                                                                 

  Usage Preferences

                                                                 

Digital Engagement Overview

Want to Increase the Number of Interactions with Cardholders?

Schedule a demo and learn how Ondot can help you leverage cardholder data to personalize interactions and build loyalty.

DATA ANALYTICS

Ondot platform’s powerful data analysis engine gathers information from multiple sources. The analytics engine then prioritizes this data and uses it to create a dialogue with the cardholder that is personalized and relevant.
  • Transaction Data
  • Purchase History
  • Location Information
  • User Preferences
  • Control Preferences

ADD VALUE TO RELATIONSHIPS WITH CARDHOLDERS

Two Way Transaction Advice

Confirm specific transactions by requesting cardholder to acknowledge out of norm purchases.

Personalized Offers

Push offers to cardholders providing them with discounts on certain products near their location.

Facilitated Card Use

Promote card use with a message reminding international travelers to add their destination as an approved region.

Packaged Transaction Data

Package transactions by location and merchant type for cardholders to understand their purchase habits.

TRUST AND COMFORT

Ondot's card services platform enables issuers to not only interact more often with their cardholders, but to access a wide range of services that increase the trust and comfort level of customers.